Saturday, April 23, 2005

I have to admit answering calls and making them has NOTHING to do with BIT! What's the use of learning Java when the computer already has programmes for us to use? What's the use of learning networking when the only networking thing i do in M1 is connecting the earphone-cum-microphone to the phone. What's the use of learning Dreamweaver when M1 does not even have access to the internet!! For me, its just a waste of time. While its true that we may develop some selling skills and other telephony skills while in M1, i think it won't help us much to make us more employable in the eyes of our future employers.

Then every single day we have to listen to customers complaining about M1 service and some of us even have to bear being verbally abused by the customers. I had one such customer on Friday. Damn sian.. Not happy then don't take up offer la. I already said he don't need to take up the offer today what.. Still scold me for telling him promotion ends today, and saying that we forcing him to take the offer. CB.. I don't even get to say anything much because he kept saying "You don't have to say anything, i don't want to listen." CB... Then after that hang up. Fuck his mother la.. Spoil my day only..

SIgh... 4 weeks to go....

4:32 PM